Terms & Conditions

If you aren't 100% happy, email our team straight away at mst.sialbany@gmail.com.
We aim to provide high-quality service and all feedback helps us to improve each time.

1. Ordering

By placing an order on our website, you agree to give:

  • Your real name

  • Your email address

  • Your billing address

  • A delivery address (this may be the same as your billing address)

  • A contact phone number in order to process your payment

After placing your order you will receive an acknowledgement by email.

2. Shipping

The remaining Boxed Kits will be posted through Australia Post and the cost will be calculated and confirmed when the Order is received.

3. Products

We reserve the right to modify or change product specifications. We do this in order to improve our product range and availability. This will only be done when we consider the alternate product to be equal or better in performance and suitability. From time to time products may not exactly match photographs on our website. Every product is intended for use only for the activity described. Products to be used by children should only be used under proper adult supervision. The selection and suitability of items to be used by children remains at the discretion of the purchaser.

4.  Privacy and Personal Data

SI Albany respects the privacy of every individual who visits our website. This Privacy Policy outlines the information the Multi-Sensory Time group may collect and how we may use that information.

So that we can deliver your Boxed Kit order to you, we will provide your details to our couriers and postal service providers that deliver your order.

We will not collect any personally identifiable information about you (e.g., your name, address, telephone number or e-mail address (“personal data”) through our websites unless you have provided it to us voluntarily. When you do provide us with personal data, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our products and services; we may use that information to contact you. We do not now and do not intend to sell, rent or market personal data about you to third parties.

5. Resale

By ordering from our website, you agree not to commercially resell any of our products. Commercially reselling our products is a breach of these terms and conditions and your agreement with us.

6. Payment and Security

You do not enter any credit card data into the MST (Multi-Sensory Time ) website for Boxed Kits.

You can contact us via email with your queries, problems or questions to mst.sialbany@gmail.com

Events beyond our control -  We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

7. Prices

Our prices, as stated on our website, are in Australian dollars. We reserve the right to alter prices at any time. Multi-Sensory Time is not registered for GST as we are a Not-For Profit.

8. Cancellations and Returns

Cancellations and returns are not available for E-Kits.